2025 Survey Success Collaborative: Building Sustainable Systems for Compliance Excellence - Long-Term Care Survey Process (LTCSP) Resident Interviews

September 25, 2025

Elevate your organization’s compliance and outcomes with the Survey Success Collaborative: Building Sustainable Systems for Compliance Excellence. This engaging collaborative focuses on building systems that sustain regulatory compliance, improve health inspection star ratings, and mitigate financial and liability risks. Participants will explore practical approaches to leveraging electronic medical record (EMR) systems, identifying facility-specific focus areas, and implementing sustainable processes for continuous improvement. The collaborative emphasizes data-driven decision-making, empowering teams to prepare for surveys, understand survey processes, and respond to potential triggers in real time. Participants will gain actionable insights, step-by-step survey preparation tools, and resources to drive their organization’s success. By fostering a culture of shared learning and innovation, this series provides a roadmap to mastering compliance and achieving exceptional results. Join us to transform survey challenges into opportunities for lasting improvement and 5-star outcomes.

Dive into the LTCSP resident and resident representative interview process. Understand how the interviews drive the resident pool sample and the surveyors process in how they further investigate concerns. Learn how to conduct effective interviews and use findings to enhance compliance and quality improvement.

Continuing Education for EACH Session: 

1.0 clock hours will be awarded upon successful completion.

1.2 CPE hours will be awarded upon successful completion.

Criteria for successful completion: Attendance at entire event and submission of completed evaluation form.

LeadingAge Ohio is an approved provider by the Board of Executives of Long Term Services and Supports. Core of knowledge subject areas: Care, Services and Supports; Operations; Environment and Quality; Leadership and Strategy.

As stated in the Ohio Administrative Code Rule 4723-14-05, education that has been approved by a board or an agency that regulates a health care profession in Ohio or another jurisdiction is an acceptable option to meet nursing continuing education requirements.

LeadingAge Ohio is an approved CPE Sponsor from the Accountancy Board of Ohio, CPE.379, expiration date: 5.31.2026.

Learners have 10 days from live webinar date to complete course, including obtaining education certificate.