October 14, 2026 - Participants will learn what surveyors evaluate during food service observations and practical strategies facilities can use to identify and correct food safety concerns before they result in a deficiency.

Ohio's reimbursement landscape continues to evolve as reimbursement methodologies, quality programs, staffing expectations, and regulatory requirements change. Organizations that succeed understand that strong financial performance is driven by effective leadership, engaged teams, and systems that support continuous improvement. In accordance with ORC 3721.072(B) and OAC 173-60, this collaborative incorporates quality improvement strategies that support workforce development, staff engagement, workplace culture, and organizational performance.

November 16, 2026 - Participants will review advanced PDPM coding strategies, reimbursement optimization techniques, common compliance vulnerabilities, and practical approaches for successfully navigating medical reviews, CGS audits, and other reimbursement validation processes.

This session will review the RBS qualification and disqualification criteria, discuss what surveyors evaluate during the streamlined survey process, and provide practical strategies to strengthen survey readiness, maintain eligibility, and avoid common pitfalls.

Participants will examine common survey findings related to abuse investigations and learn practical strategies to strengthen internal reporting systems, ensure timely investigations, and support staff in recognizing and responding appropriately to potential abuse situations.

Participants will examine common survey findings related to abuse investigations and learn practical strategies to strengthen internal reporting systems, ensure timely investigations, and support staff in recognizing and responding appropriately to potential abuse situations.

On-Demand Webinar - Participants will learn how surveyors evaluate medical records during complaint investigations and how improving documentation processes can reduce survey risk while supporting clear communication and continuity of care.

On-Demand Webinar - Participants will learn how surveyors evaluate medication storage areas, controlled substance management, and pharmacy service oversight during survey activities, and how strengthening internal controls can reduce both survey risk and medication safety concerns.

Participants will learn practical strategies to strengthen care planning processes, ensure care plans reflect current resident needs, and demonstrate effective implementation during survey and audit review.

This session will outline CMS expectations for conducting active, ongoing surveillance; review common gaps that lead to citations; and discuss practical tools infection preventionists can use to track, analyze, and respond to infection risks.