June 10, 2026

Discover how nursing homes are being cited with their annual surveys. The Long-Term Care Survey Process and regulatory language will be reviewed. Each month will delve into a specific survey topic. Common citation examples will be given with interactive discussion from members sharing their survey experiences, best practices, and lessons learned.  Obtain useful tips and tactics for the monthly highlighted topic. Resources and other reference material will be shared.

Injuries of unknown origin are being identified more frequently during nursing home surveys and complaint investigations and are often cited under the abuse and neglect regulations (F600–F610). CMS expects facilities to promptly identify, investigate, and report injuries when the source of the injury cannot be explained or when there is suspicion of abuse, neglect, or mistreatment. Surveyors commonly cite facilities when staff fail to recognize potential injuries of unknown origin, delay required reporting, conduct incomplete investigations, or fail to document findings and corrective actions. 

This session will review CMS expectations for identifying and responding to injuries of unknown origin, including required reporting timeframes, investigation processes, and documentation standards. Participants will examine common survey findings related to abuse investigations and learn practical strategies to strengthen internal reporting systems, ensure timely investigations, and support staff in recognizing and responding appropriately to potential abuse situations.

Continuing Education Information to Follow:    

Learners have 10 days from live webinar date to complete course, including obtaining education certificate.

May 13, 2026

Discover how nursing homes are being cited with their annual surveys. The Long-Term Care Survey Process and regulatory language will be reviewed. Each month will delve into a specific survey topic. Common citation examples will be given with interactive discussion from members sharing their survey experiences, best practices, and lessons learned.  Obtain useful tips and tactics for the monthly highlighted topic. Resources and other reference material will be shared.

In 2025, Resident Records (F842) ranked as the 10th most frequently cited deficiency in complaint surveys nationally and is the 10th most cited for Ohio in 2026, reflecting ongoing challenges with documentation accuracy and record completeness. Surveyors frequently cite F842 when medical records do not accurately reflect the resident’s condition, care provided, services delivered, or significant events that occurred.

This session will review CMS expectations under F842 for maintaining accurate, complete, and reliable medical records, highlight common complaint survey findings related to incomplete or inconsistent documentation, and discuss practical strategies facilities can implement to strengthen documentation practices across departments. Participants will learn how surveyors evaluate medical records during complaint investigations and how improving documentation processes can reduce survey risk while supporting clear communication and continuity of care.

Continuing Education Information to Follow:    

Learners have 10 days from live webinar date to complete course, including obtaining education certificate.

May 5, 2026 Live Webinar

Learn about the BELTSS Code of Ethics, best practices, and how to apply them to your practice.  Hear real-life cases from the Board staff.  Ask questions about potential ethical issues or concerns.

CE Information to Follow.

April 30, 2026 | In-Person | LeadingAge Ohio Office, 445 Hutchinson Avenue, 5th Floor Conference Room, Columbus, OH 43235

Attendees will review hospice management principles for new hospice managers or hospice managers who want to get an update on the latest technical and regulatory topics.  Attendees will be able to describe day to day management issues and practical resolutions while focusing on core components for managing a home-based hospice program.

CE Information to Follow.

Who should attend? Managers, Supervisors, Financial and Billing Staff

Fee includes all workshop materials, light continental breakfast, lunch, and contact/clock hours.

Substitution and Cancellation Policy: Substitutions, in writing, are welcome at no additional cost. Cancellations received by two calendar weeks prior to event date will be fully refunded. Cancellations received between 7 and 13 days prior to the event date will be refunded minus a $40 processing fee. No refunds will be issued 6 or fewer days prior to the event date.

Participants have 10 days from date of events to complete course, including obtaining education certificate.

April 29, 2026 - Live Webinar

Palmetto GBA’s 2026 Home Health Webinar, “Navigating the Essentials of Medicare,” is designed to help home health providers strengthen their Medicare billing, coverage, and documentation practices. The sessions are geared toward staff at all levels, with additional beginner-friendly online courses and education resources available through Palmetto GBA’s website. The two-part webinar covers common billing errors and denials, including state-specific non-affirmations and ADR trends, along with practical tips to prevent them. Additional topics include the 2026 Home Health Prospective Payment System update, the Review Choice Demonstration, provider enrollment reminders, CERT, and updates to Palmetto GBA’s eServices portal and self-service tools. The goal is to equip agencies with current information and practical guidance to reduce costly errors and improve compliance.

Continuing Education:

3.0 clock hours will be awarded upon successful completion. 

3.6 CPE hours will be awarded upon successful completion. 

Criteria for successful completion: Attendance at entire event and submission of completed evaluation form. 

LeadingAge Ohio is an approved provider by the Board of Executives of Long Term Services and Supports. Core of knowledge subject areas: Care, Services and Support; Operations; Environment and Quality. 

As stated in the Ohio Administrative Code Rule 4723-14-05, education that has been approved by a board or an agency that regulates a health care profession in Ohio or another jurisdiction is an acceptable option to meet nursing continuing education requirements. 

LeadingAge Ohio is an approved CPE Sponsor from the Accountancy Board of Ohio, CPE.379, expiration date: 5.31.26.

 Learner has 10 days from webinar date to complete course, including obtaining education certificate. 

April 23, 2026 | LeadingAge Ohio Office | 445 Hutchinson Avenue, 5th Floor Conference Room, Columbus, OH 43235

This day-long offering will include what direct care staff need to know related to the Medicare Hospice Benefit, the Hospice Conditions of Participation, Advance Care Planning, Hospice-Nursing Facility Collaboration, Non-Cancer documentation, symptom management and professional barriers and communication in hospice. This education will greatly benefit all new hospice nurses, social workers, chaplains and volunteer and bereavement coordinators, not to mention being a good refresher for all seasoned front-line staff.

9:00am - 9:15am: Overview of hospice care

9:15am – 9:45am: Hospice characteristics

9:45am -10:15am: Define Hospice Medicare Benefit

10:15-10:30am: Break   

10:30am – 11:30am: Advance Care Planning       

11:30am – 12:00pm: Hospice Symptom Management    

12:00 – 12:30pm: Lunch               

12:30pm – 12:45pm: Basic components of the Hospice Conditions of Participation            

12:45pm -1:45pm: Hospice Sub-Part C – Patient Care      

1:45pm – 2:45pm: Hospice Sub-Part D – Organizational Environment

2:45pm-3:00pm: Break 

3:00pm – 4:00pm: Components of Non-Cancer Documentation  4:00pm – 4:30pm: Hospice/Nursing Facility Collaboration Q/A with discussion, Evaluation

Continuing Education Information to Follow.

Substitution and Cancellation Policy: Substitutions, in writing, are welcome at no additional cost. Cancellations received by two calendar weeks prior to event date will be fully refunded. Cancellations received between 7 and 13 days prior to the event date will be refunded minus a $40 processing fee. No refunds will be issued 6 or fewer days prior to the event date.

Advocacy in Action is a monthly call hosted by the LeadingAge Ohio Policy and Advocacy team, offering timely updates on state legislation, current advocacy priorities, and the work underway on behalf of members. Calls will highlight tools and resources to help members better understand policy developments and effectively advocate for issues that matter most to older Ohioans and the organizations that serve them. 

This year, calls will be held on the third Monday of each month at 10 a.m.: 

January 19, February 16, March 16, April 20, May 18, June 15, July 20, August 17, September 21, October 19, November 16, and December 21, 2026.

Elevate your organization’s compliance and outcomes with the Survey Success Collaborative: Building Sustainable Systems for Compliance Excellence. This engaging collaborative focuses on building systems that sustain regulatory compliance, improve health inspection star ratings, and mitigate financial and liability risks. Participants will explore practical approaches to leveraging EMR systems, identifying facility-specific focus areas, and implementing sustainable processes for continuous improvement. The collaborative emphasizes data-driven decision-making, empowering teams to prepare for surveys, understand survey processes, and respond to potential triggers in real time. Participants will gain actionable insights, step-by-step survey preparation tools, and resources to drive their organization’s success. By fostering a culture of shared learning and innovation, this series provides a roadmap to mastering compliance and achieving exceptional results. Join us to transform survey challenges into opportunities for lasting improvement and 5-star outcomes.

Sessions Included in this Collaborative:

April 16, 2026  

2026 Survey Success Collaborative: Building Strong Foundations for 5-Star Outcomes - Foundations of Regulatory Compliance and Overview of the Long-Term Care Survey Process (LTCSP)

May 21, 2026

2026 Survey Success Collaborative: Building Strong Foundations for 5-Star Outcomes - Survey Strategy and Risk Evaluation

June 18, 2025  

2026 Survey Success Collaborative: Building Strong Foundations for 5-Star Outcomes - Long-Term Care Survey Process (LTCSP) Resident Interviews

July 16, 2026

2026 Survey Success Collaborative: Building Strong Foundations for 5-Star Outcomes - Long-Term Care Survey Process (LTCSP) Mandatory Task Observations

August 20, 2026  

2026 Survey Success Collaborative: Building Strong Foundations for 5-Star Outcomes - Long-Term Care Survey Process (LTCSP) Record Review Process

September 17, 2026  

2026 Survey Success Collaborative: Building Strong Foundations for 5-Star Outcomes - Plan of Correction and Past Non-Compliance

Registration Instructions

This is a packaged webinar series for organizations. With the purchase of this package, each organization site is entitled to an unlimited number of participants for this series.

The series price is $2400 (LeadingAge Ohio member) and $6000 (non member). The price automatically reflects membership status upon checkout. Please contact Molly Homan at mhoman@leadingageohio.org if there is a discrepancy.

Instructions:

1. One representative per site registers for the webinar series package. A discount code for the site will be emailed to the representative in the confirmation email.
2. The representative shares the registration information found in the confirmation email, including discount code, to others at their site who wish to:
   1. View the webinars individually/in a non-congregate setting and/or
   2. Obtain education credit.

Each person wishing to view the webinar individually and/or obtain education credit must register for the webinar. The site's discount/coupon code will bring the cart to $0 at checkout.

Substitution and Cancellation Policy

Substitutions, in writing, are welcome at no additional cost. Cancellations received by two calendar weeks prior to event date will be fully refunded. Cancellations received between 7 and 13 days prior to the event date will be refunded minus a $40 processing fee. No refunds will be issued 6 or fewer days prior to the event date.

CE information to follow.

Through the LeadingAge Ohio Reimbursement Collaborative, we help providers prove that it's not only possible to achieve high quality ratings and strong reimbursement, but also strategic. High quality and high case mix aren’t mutually exclusive. This collaborative shows how aligning core strategies can strengthen both, because quality and reimbursement should work hand in hand. Additionally, LeadingAge Ohio is excited to share that participants will meet the new Ohio Administrative Code language for the Nursing Home Quality Initiative found in Chapter 173-60 of the OAC by participating in this collaborative. 

The Reimbursement Collaborative will support nursing homes in responding to Ohio’s changes in Medicaid reimbursement. This collaborative will focus on aligning strategies that impact both quality performance and reimbursement outcomes. Each session will help participants identify where QIP measures and PDPM classifications intersect and how system-level changes can drive improvement across both. Participants will also receive facility-specific QIP and PDPM reports to guide data-driven decision-making throughout the series.

Sessions Included in this Collaborative (all sessions run from 1:00pm - 2:00pm):

January 15, 2026

2026 Reimbursement Collaborative: Strategic Solutions for QIP and PDPM Success - Inside the Numbers: Understanding Ohio’s Medicaid Rate Structure

February 19, 2026

2026 Reimbursement Collaborative: Strategic Solutions for QIP and PDPM Success - From Data to Direction: Evaluating Your QIP & PDPM Outcomes

March 19, 2026

2026 Reimbursement Collaborative: Strategic Solutions for QIP and PDPM Success - Getting the Record Right – Documentation That Drives Reimbursement

April 16, 2026

2026 Reimbursement Collaborative: Strategic Solutions for QIP and PDPM Success - Build the Backbone – Systems That Ensure Accuracy and Accountability

May 21, 2026 

2026 Reimbursement Collaborative: Strategic Solutions for QIP and PDPM Success - QAPI in Action – Using Performance Improvement to Drive Reimbursement

June 18, 2026 

2026 Reimbursement Collaborative: Strategic Solutions for QIP and PDPM Success - From Progress to Permanence – Sustaining Results Beyond the Collaborative 

Registration Instructions

This is a packaged webinar series for organizations. With the purchase of this package, each organization site is entitled to an unlimited number of participants for this series.

The series price is $2400 (LeadingAge Ohio member) and $6000 (non member). The price automatically reflects membership status upon checkout. Please contact Molly Homan at mhoman@leadingageohio.org if there is a discrepancy.

Instructions:

1. One representative per site registers for the webinar series package. A discount code for the site will be emailed to the representative in the confirmation email.
2. The representative shares the registration information found in the confirmation email, including discount code, to others at their site who wish to:
   1. View the webinars individually/in a non-congregate setting and/or
   2. Obtain education credit.

Each person wishing to view the webinar individually and/or obtain education credit must register for the webinar. The site's discount/coupon code will bring the cart to $0 at checkout.

Substitution and Cancellation Policy

Substitutions, in writing, are welcome at no additional cost. Cancellations received by two calendar weeks prior to event date will be fully refunded. Cancellations received between 7 and 13 days prior to the event date will be refunded minus a $40 processing fee. No refunds will be issued 6 or fewer days prior to the event date.

Continuing Education 

1.0 clock hours will be awarded upon successful completion. 

1.2 CPE hours will be awarded upon successful completion. 

Criteria for successful completion: Attendance at entire event and submission of completed evaluation form. 

LeadingAge Ohio is an approved provider by the Board of Executives of Long Term Services and Supports. Core of knowledge subject areas: Care, Services and Supports; Operations; Environment and Quality; Leadership and Strategy. 

As stated in the Ohio Administrative Code Rule 4723-14-05, education that has been approved by a board or an agency that regulates a health care profession in Ohio or another jurisdiction is an acceptable option to meet nursing continuing education requirements.

  LeadingAge Ohio is an approved CPE Sponsor from the Accountancy Board of Ohio, CPE.379, expiration date: 5.31.2026.

April 8, 2026

In this Special All Member Webinar, LeadingAge Ohio will announce our first Preferred Service Provider (PSP) Instrumentl. Join the member program and receive 20% off Instrumentl's Grant Management Platform, plus exclusive member benefits and ongoing support.

A new collaboration with Instrumentl, the leading all-in-one grant discovery and management platform purpose-built for nonprofits, will help active provider members unlock new funding opportunities. With access to over 450,000 funders, 32,000+ live requests for proposals, and 150 new opportunities added weekly by Instrumentl’s research team, this partnership will enable them to expand their reach.

Through this partnership, LeadingAge Ohio members will gain access to Instrumentl’s powerful tools for identifying, tracking, and applying for grants that align with their missions. The platform offers a streamlined experience, enabling providers to focus more time on delivering services and less on navigating complex funding landscapes. Instrumentl helps nonprofits win more grants. Their platform matches nonprofits with grants that are a good fit, so they don’t have to dig through databases. It gives them the proprietary research on funders, AI tools to write winning applications, and keeps track of deadlines. All in a platform that isn’t daunting to use.