2026 STAT: Survey Tips and Tactics – Injury of Unknown Origin and Abuse Investigation Requirements

On-Demand Webinar

Discover how nursing homes are being cited with their annual surveys. The Long-Term Care Survey Process and regulatory language will be reviewed. Each month will delve into a specific survey topic. Common citation examples will be given with interactive discussion from members sharing their survey experiences, best practices, and lessons learned.  Obtain useful tips and tactics for the monthly highlighted topic. Resources and other reference material will be shared.

Injuries of unknown origin are being identified more frequently during nursing home surveys and complaint investigations and are often cited under the abuse and neglect regulations (F600–F610). CMS expects facilities to promptly identify, investigate, and report injuries when the source of the injury cannot be explained or when there is suspicion of abuse, neglect, or mistreatment. Surveyors commonly cite facilities when staff fail to recognize potential injuries of unknown origin, delay required reporting, conduct incomplete investigations, or fail to document findings and corrective actions. 

This session will review CMS expectations for identifying and responding to injuries of unknown origin, including required reporting timeframes, investigation processes, and documentation standards. Participants will examine common survey findings related to abuse investigations and learn practical strategies to strengthen internal reporting systems, ensure timely investigations, and support staff in recognizing and responding appropriately to potential abuse situations.

Continuing Education Information:   

To follow.

Learners have 10 days from live webinar date to complete course, including obtaining education certificate.