Are Robots Replacing You? The Value of Keeping Humans in the Loop in an Automated Environment

Accounts Payable leaders must cut through a lot of hype around automation. From self-service supplier onboarding and touch-free invoice processing to digital payments and bots that respond to supplier inquiries, emerging technologies promise to replace workers with machines. As tempting as it sounds, the key to optimizing AP lies in balancing people and process automation. AP leaders must find automated solutions that redefine the role that humans play.

Otherwise, they risk deploying a fractional solution that takes the organization one step forward and two steps back.  That’s why more AP leaders are embracing automated systems that combine advanced technology with white-glove service. By putting people at the center of automation, organizations can achieve faster payback, stronger supplier relationships, reduced risk of fraud, and better business continuity.

Learning Objectives:
• Discuss loopholes left open when implementing a fractional solution.
• Describe tactical ways to balance people and process automation.
• Discuss how to redefine roles within your business office to operate more efficiently and cost-effectively.

Continuing Education

1.0 clock hours will be awarded upon successful completion.

Criteria for successful completion: Completion of entire activity and submission of completed evaluation form. 

LeadingAge Ohio is an approved provider by the Board of Executives of Long Term Services and Support. Core of knowledge subject areas: Operations; Leadership and Strategy.

As stated in the Ohio Administrative Code Rule 4723-14-05, education that has been approved by a board or an agency that regulates a health care profession in Ohio or another jurisdiction is an acceptable option to meet nursing continuing education requirements. 

BELTSS courses expire at the end of the calendar year. Therefore, learners seeking BELTSS education credit must complete on-demand courses by the end of the calendar year.