Elevate your organization’s compliance and outcomes with the Survey Success Collaborative: Mastering Strategies for 5-Star Outcomes. This engaging collaborative focuses on building systems that sustain regulatory compliance, improve health inspection star ratings, and mitigate financial and liability risks. Participants will explore practical approaches to leveraging EMR systems, identifying facility-specific focus areas, and implementing sustainable processes for continuous improvement. The collaborative emphasizes data-driven decision-making, empowering teams to prepare for surveys, manage survey processes, and respond to potential triggers in real time. Participants will gain actionable insights, step-by-step survey preparation tools, and post-survey correction resources to drive their organization’s success. By fostering a culture of shared learning and innovation, this series provides a roadmap to mastering compliance and achieving exceptional results. Join us to transform survey challenges into opportunities for lasting improvement and 5-star outcomes.

Schedule

Webinars will be held on the fourth Thursday of each month at 1:00 pm.

January 23: Foundations of Regulatory Compliance and Overview of the Long-Term Care Survey Process (LTCSP) 

We will kick off the collaborative with an in-depth exploration of the LTCSP and the foundations of regulatory compliance. This session will guide participants through the critical tools and resources needed to prepare for and navigate surveys, emphasizing the importance of a culture of compliance and readiness

February 27: Survey Strategy and Risk Evaluation 

Learn how to use your facility specific Survey Strategy Worksheet to identify and address risks. This session will cover how to evaluate trends, understand the resident interview process, and incorporate these strategies into daily operations for sustained compliance

March 27:  LTCSP Mandatory Task Observations 

Dive into the LTCSP mandatory tasks, focusing on observation processes across departments. Learn how to conduct effective observations and use findings to enhance compliance and quality improvement

April 24: LTCSP Record Review Process 

Gain a comprehensive understanding of the LTCSP record review process. This session will help participants integrate record reviews into daily compliance activities to sustain survey readiness. Understand the Interdisciplinary Team (IDT) role in mastering the LTCSP record review process to strengthen compliance. Learn how to involve clinical, dining, environmental services, and other teams in department reviews and resident record reviews, identifying compliance risks, and implementing sustainable practices. This session will emphasize collaboration and shared responsibility for compliance across all departments

May 22:  Managing the Survey Process 

Prepare your team to manage the survey process confidently. This session will provide best practices for planning, assigning roles, and utilizing real-time tools to ensure compliance during surveys

June 26: Post-Survey Process and Sustainability 

Wrap up the collaborative by mastering the post-survey process, including development of a Plan of Correction (POC). Learn how to incorporate POC processes into year-round compliance efforts and understand the implications of Civil Money Penalties (CMPs)

Registration Instructions

This is a packaged webinar series for organizations. With the purchase of this package, each organization site is entitled to an unlimited number of participants for this series.

The series price is $2400 (LeadingAge Ohio member) and $6000 (non member). The price automatically reflects membership status upon checkout. Please contact Molly Homan at mhoman@leadingageohio.org if there is a discrepancy.

Instructions:

1. One representative per site registers for the webinar series package. A discount code for the site will be emailed to the representative in the confirmation email.
2. The representative shares the registration information found in the confirmation email, including discount code, to others at their site who wish to:
   1. View the webinars individually/in a non-congregate setting and/or
   2. Obtain education credit.

Each person wishing to view the webinar individually and/or obtain education credit must register for the webinar. The site's discount/coupon code will bring the cart to $0 at checkout.

Substitution and Cancellation Policy

Substitutions, in writing, are welcome at no additional cost. Cancellations received by two calendar weeks prior to event date will be fully refunded. Cancellations received between 7 and 13 days prior to the event date will be refunded minus a $40 processing fee. No refunds will be issued 6 or fewer days prior to the event date.

Learners have 10 days from each live webinar date to complete the course.

LeadingAge Ohio invites all members to join us for the All-Member Webinar on June 17 at 11:30AM, where we’ll review more survey results and outline how LeadingAge Ohio plans to respond.

TBD

June 11, 2025 Live Webinar

Discover how nursing homes are being cited with their annual surveys. The Long-Term Care Survey Process and regulatory language will be reviewed. Each month will delve into a specific survey topic. Common citation examples will be given with interactive discussion from members sharing their survey experiences, best practices, and lessons learned. Obtain useful tips and tactics for the monthly highlighted topic. Resources and other reference material will be shared.

The updated CMS guidance reinforces the role of QAPI in identifying and addressing health equity concerns within long-term care facilities. Facilities are now expected to incorporate feedback mechanisms to assess whether they effectively meet the needs of diverse populations, including individuals with disabilities, limited English proficiency, and varying cultural or ethnic preferences. Additionally, data collection and monitoring must extend beyond general facility outcomes to evaluate sub-population trends, ensuring that disparities related to race, sexual orientation, socioeconomic status, or preferred language are recognized and addressed. This session will examine the updated surveyor guidance for QAPI programs and their expanded focus on health equity.

Continuing Education 

1.0 clock hour will be awarded upon successful completion.  

Criteria for successful completion: Attendance at entire event and submission of completed evaluation form. 

LeadingAge Ohio is an approved provider by the Board of Executives of Long Term Services and Supports. Core of knowledge subject areas: Care, Services and Support; Operations; Environment and Quality.  

As stated in the Ohio Administrative Code Rule 4723-14-05, education that has been approved by a board or an agency that regulates a health care profession in Ohio or another jurisdiction is an acceptable option to meet nursing continuing education requirements.

Learner has 10 days from live webinar date to complete course, including obtaining education certificate. 

Recorded April 2025

This webinar features Gina Cappitti, LNHA, CEAL, CDP, Director of Workforce Solutions at LeaderStat, as she explores the role of dining in Assisted Living communities. The session looks at how dining can become a meaningful, resident-centered part of daily life, celebrating culture, bringing people together while engaging Assisted Living dining and nutrition staff.

Join the LeadingAge Ohio policy team for this recorded, May 19, Advocacy in Action update on Senate activity on the state operating budget, how the proposed federal cuts impact the state of Ohio, and whether this may impede efforts to protect Medicaid. LeadingAge’s policy team will share amendments that LeadingAge Ohio submitted, and what to expect next. 

May 14, 2025 Recorded Webinar

Discover how nursing homes are being cited with their annual surveys. The Long-Term Care Survey Process and regulatory language will be reviewed. Each month will delve into a specific survey topic. Common citation examples will be given with interactive discussion from members sharing their survey experiences, best practices, and lessons learned. Obtain useful tips and tactics for the monthly highlighted topic. Resources and other reference material will be shared.

Ensuring the accuracy of resident assessments is a growing priority in the revised State Operations Manual (SOM) Appendix PP, with strengthened surveyor guidance for evaluating compliance. Surveyors are instructed to identify patterns of inaccurate coding that may impact payment, care planning, or quality reporting, with citations issued at a minimum of pattern or widespread scope when noncompliance is found. Facilities found to have systemic inaccuracies—such as MDS assessments or clinical documentation practices that inflate PDPM scores, suppress Quality Measures (QMs), or untrigger Care Area Assessments (CAAs)—may face serious regulatory consequences, including referrals to the State Board of Nursing and the Office of the Inspector General. This session will examine the updated surveyor expectations, discuss common pitfalls in resident assessment accuracy, and provide strategies to ensure compliance while maintaining integrity in reporting and reimbursement.

Recorded April 2025

Artificial intelligence is quickly becoming a creative partner in marketing and communications, but its effectiveness depends on the quality of its training—and the clarity of our prompts. During this session we’ll examine how to guide AI tools like ChatGPT to support content development that reflects the person-centered values of professionals in aging services.

This session will focus on how communicators can train AI to reflect age-friendly language, avoid ageist tropes, and speak with the dignity and nuance our work requires. It all begins with the prompt. What you ask—and how you ask it—directly influences the response you receive.

We’ll also discuss how to balance automation with intention, including ethical considerations, accuracy checks, and the importance of maintaining a human voice in every message.

If you’ve ever asked, Can ChatGPT do that?—this session will help you ask a better question and receive a better response.

Member Pricing: $30 | Non-Member Pricing: $60

With the legalization of marijuana for both medicinal and recreational use in Ohio, employers in the post-acute care sector face new challenges and questions about their rights and responsibilities.

Join us for an enlightening session with attorney Sam Lillard, who will delve into Ohio's marijuana laws and their implications for your workplace. This comprehensive presentation will cover:

1. Ohio and federal marijuana laws
2. Worker's compensation  
3. Relevant legal frameworks

Real-world scenarios, providing clear answers on what employers can and cannot do will also be included.  Don't miss this opportunity to gain valuable insights and ensure your workplace is compliant and informed.

Join Susan Wallace, President and CEO, and Eli Faes, Director of Public Policy, to get the latest federal and state advocacy updates from LeadingAge Ohio. In this call, we will recap the changes affecting aging services the Ohio House made to House Bill 96 before passing the measure out on April 9, and preview the process and timeline the Senate will be taking, along with the provisions LeadingAge Ohio will continue to advocate for. You’ll also get to hear a brief retrospective on the successful LeadingAge National Leadership Summit that took place in Washington, D.C. April 6-9.