June 11, 2025 Live Webinar

Discover how nursing homes are being cited with their annual surveys. The Long-Term Care Survey Process and regulatory language will be reviewed. Each month will delve into a specific survey topic. Common citation examples will be given with interactive discussion from members sharing their survey experiences, best practices, and lessons learned. Obtain useful tips and tactics for the monthly highlighted topic. Resources and other reference material will be shared.

The updated CMS guidance reinforces the role of QAPI in identifying and addressing health equity concerns within long-term care facilities. Facilities are now expected to incorporate feedback mechanisms to assess whether they effectively meet the needs of diverse populations, including individuals with disabilities, limited English proficiency, and varying cultural or ethnic preferences. Additionally, data collection and monitoring must extend beyond general facility outcomes to evaluate sub-population trends, ensuring that disparities related to race, sexual orientation, socioeconomic status, or preferred language are recognized and addressed. This session will examine the updated surveyor guidance for QAPI programs and their expanded focus on health equity.

Continuing Education 

1.0 clock hour will be awarded upon successful completion.  

Criteria for successful completion: Attendance at entire event and submission of completed evaluation form. 

LeadingAge Ohio is an approved provider by the Board of Executives of Long Term Services and Supports. Core of knowledge subject areas: Care, Services and Support; Operations; Environment and Quality.  

As stated in the Ohio Administrative Code Rule 4723-14-05, education that has been approved by a board or an agency that regulates a health care profession in Ohio or another jurisdiction is an acceptable option to meet nursing continuing education requirements.

Learner has 10 days from live webinar date to complete course, including obtaining education certificate. 

LeadingAge Ohio invites you to the first annual statewide Palliative Care Summit. The Summit is a comprehensive, one-day conference designed to advance the understanding, accessibility, and integration of palliative care across Ohio. This conference will bring together healthcare providers, health plans, policymakers, and community leaders to discuss strategies for overcoming barriers, improving access, and ensuring quality palliative care for all Ohioans. The event will feature keynotes, moderated panels, and interactive discussions focused on critical aspects of palliative care, including clinical practice, financial viability, workforce development, and innovative models of care. 

Lunchtime will provide an opportunity for attendees to engage in tabletop discussions on pre-identified topics such as financial viability, early access to care, and developing community-based palliative care. The afternoon will focus on increasing access to palliative care, with sessions dedicated to defining patient needs, addressing clinical staffing challenges, and exploring financing models, including reimbursement strategies and medication access. 

In addition, we will discuss the crucial role of advanced care planning and the integration of palliative care into primary care settings. The conference will conclude with closing remarks highlighting the importance of continued collaboration and actions to strengthen and expand Ohio’s palliative care infrastructure for providers and patients. policy in Ohio. 

CE information to come.

 At OCLC Conference Center, Lakeside Room, 6565 Kilgour Place Dublin, OH 43017.

May 14, 2025 Live Webinar

Discover how nursing homes are being cited with their annual surveys. The Long-Term Care Survey Process and regulatory language will be reviewed. Each month will delve into a specific survey topic. Common citation examples will be given with interactive discussion from members sharing their survey experiences, best practices, and lessons learned. Obtain useful tips and tactics for the monthly highlighted topic. Resources and other reference material will be shared.

Ensuring the accuracy of resident assessments is a growing priority in the revised State Operations Manual (SOM) Appendix PP, with strengthened surveyor guidance for evaluating compliance. Surveyors are instructed to identify patterns of inaccurate coding that may impact payment, care planning, or quality reporting, with citations issued at a minimum of pattern or widespread scope when noncompliance is found. Facilities found to have systemic inaccuracies—such as MDS assessments or clinical documentation practices that inflate PDPM scores, suppress Quality Measures (QMs), or untrigger Care Area Assessments (CAAs)—may face serious regulatory consequences, including referrals to the State Board of Nursing and the Office of the Inspector General. This session will examine the updated surveyor expectations, discuss common pitfalls in resident assessment accuracy, and provide strategies to ensure compliance while maintaining integrity in reporting and reimbursement.

Continuing Education 

1.0 clock hour will be awarded upon successful completion.  

Criteria for successful completion: Attendance at entire event and submission of completed evaluation form. 

LeadingAge Ohio is an approved provider by the Board of Executives of Long Term Services and Supports. Core of knowledge subject areas: Care, Services and Support; Operations; Environment and Quality.  

As stated in the Ohio Administrative Code Rule 4723-14-05, education that has been approved by a board or an agency that regulates a health care profession in Ohio or another jurisdiction is an acceptable option to meet nursing continuing education requirements.

Learner has 10 days from live webinar date to complete course, including obtaining education certificate. 

LeadingAge Ohio 2025 Hospice Billing Workshop | Friendship Village of Dublin | 6000 Riverside Drive, Dublin OH 43017

Billing for hospice services continues to become more complex with seemingly constant changes and additional regulatory requirements. Join veteran hospice biller Shonda Wood-Paul, Director of Revenue Cycle, with Hospice of the Western Reserve and Lindsey Buzzard, Director of Home Health and Hospice, with LeadingAge Ohio as they walk through all the necessary components of hospice billing. Shonda and Lindsey will also focus on current hospice billing issues and concerns.

Who Should Attend:

• Hospice Billers
• Financial Managers
• Administrators
• Managers

Presented by:

Shonda Wood-Paul
Director of Revenue Cycle
Hospice of the Western Reserve

Lindsey Buzzard, MBA, LNHA
Director of Home Health and Hospice Regulatory Relations
LeadingAge Ohio

Your registration will be complete upon receipt of the registration form online and payment. All registrations will receive an email confirmation. If you do not receive a confirmation, please contact Corey Markham at (614) 545-9015 or cmarkham@leadingageohio.org.

Substitution and Cancellation Policy: Substitutions, in writing, are welcome at not cost. Cancellations received by two calendar weeks prior to event date will be fully refunded. Cancellations received between 7 and 13 days prior to the event date will be refunded minus a $40 processing fee. No refunds will be issued 6 or fewer days prior to the event date.

Continuing Education Information:

TBD

Elevate your organization’s compliance and outcomes with the Survey Success Collaborative: Mastering Strategies for 5-Star Outcomes. This engaging collaborative focuses on building systems that sustain regulatory compliance, improve health inspection star ratings, and mitigate financial and liability risks. Participants will explore practical approaches to leveraging EMR systems, identifying facility-specific focus areas, and implementing sustainable processes for continuous improvement. The collaborative emphasizes data-driven decision-making, empowering teams to prepare for surveys, manage survey processes, and respond to potential triggers in real time. Participants will gain actionable insights, step-by-step survey preparation tools, and post-survey correction resources to drive their organization’s success. By fostering a culture of shared learning and innovation, this series provides a roadmap to mastering compliance and achieving exceptional results. Join us to transform survey challenges into opportunities for lasting improvement and 5-star outcomes.

Schedule

Webinars will be held on the fourth Thursday of each month at 1:00 pm.

January 23: Foundations of Regulatory Compliance and Overview of the Long-Term Care Survey Process (LTCSP) 

We will kick off the collaborative with an in-depth exploration of the LTCSP and the foundations of regulatory compliance. This session will guide participants through the critical tools and resources needed to prepare for and navigate surveys, emphasizing the importance of a culture of compliance and readiness

February 27: Survey Strategy and Risk Evaluation 

Learn how to use your facility specific Survey Strategy Worksheet to identify and address risks. This session will cover how to evaluate trends, understand the resident interview process, and incorporate these strategies into daily operations for sustained compliance

March 27:  LTCSP Mandatory Task Observations 

Dive into the LTCSP mandatory tasks, focusing on observation processes across departments. Learn how to conduct effective observations and use findings to enhance compliance and quality improvement

April 24: LTCSP Record Review Process 

Gain a comprehensive understanding of the LTCSP record review process. This session will help participants integrate record reviews into daily compliance activities to sustain survey readiness. Understand the Interdisciplinary Team (IDT) role in mastering the LTCSP record review process to strengthen compliance. Learn how to involve clinical, dining, environmental services, and other teams in department reviews and resident record reviews, identifying compliance risks, and implementing sustainable practices. This session will emphasize collaboration and shared responsibility for compliance across all departments

May 22:  Managing the Survey Process 

Prepare your team to manage the survey process confidently. This session will provide best practices for planning, assigning roles, and utilizing real-time tools to ensure compliance during surveys

June 26: Post-Survey Process and Sustainability 

Wrap up the collaborative by mastering the post-survey process, including development of a Plan of Correction (POC). Learn how to incorporate POC processes into year-round compliance efforts and understand the implications of Civil Money Penalties (CMPs)

Registration Instructions

This is a packaged webinar series for organizations. With the purchase of this package, each organization site is entitled to an unlimited number of participants for this series.

The series price is $2400 (LeadingAge Ohio member) and $6000 (non member). The price automatically reflects membership status upon checkout. Please contact Molly Homan at mhoman@leadingageohio.org if there is a discrepancy.

Instructions:

1. One representative per site registers for the webinar series package. A discount code for the site will be emailed to the representative in the confirmation email.
2. The representative shares the registration information found in the confirmation email, including discount code, to others at their site who wish to:
   1. View the webinars individually/in a non-congregate setting and/or
   2. Obtain education credit.

Each person wishing to view the webinar individually and/or obtain education credit must register for the webinar. The site's discount/coupon code will bring the cart to $0 at checkout.

Substitution and Cancellation Policy

Substitutions, in writing, are welcome at no additional cost. Cancellations received by two calendar weeks prior to event date will be fully refunded. Cancellations received between 7 and 13 days prior to the event date will be refunded minus a $40 processing fee. No refunds will be issued 6 or fewer days prior to the event date.

Learners have 10 days from each live webinar date to complete the course.

Member Pricing: $30 | Non-Member Pricing: $60

With the legalization of marijuana for both medicinal and recreational use in Ohio, employers in the post-acute care sector face new challenges and questions about their rights and responsibilities.

Join us for an enlightening session with attorney Sam Lillard, who will delve into Ohio's marijuana laws and their implications for your workplace. This comprehensive presentation will cover:

1. Ohio and federal marijuana laws
2. Worker's compensation  
3. Relevant legal frameworks

Real-world scenarios, providing clear answers on what employers can and cannot do will also be included.  Don't miss this opportunity to gain valuable insights and ensure your workplace is compliant and informed.

The 2025 QIP Collaborative comes at a critical time as Ohio Medicaid reimbursement undergoes significant changes. These shifts will have a direct impact on nursing home providers, and this collaborative is designed to ensure that participants are fully informed and prepared to navigate these changes. Throughout the series, providers will receive timely updates on these developments, helping them understand how the evolving landscape will affect both their quality measures and reimbursement. Additionally, LeadingAge Ohio is excited to share that participants will meet the new Ohio Administrative Code language for the Nursing Home Quality Initiative found in Chapter 173-60 of the OAC, which became effective in November, by participating in this collaborative.

This collaborative will build on the evidence-based practices from previous years while focusing on a more interactive, group-centered approach. Participants will work together in groups based on their selected quality measure, applying evidence-based strategies and working through each stage of the Performance Improvement Process (PIP) with guidance and support. This collaborative will foster a peer-driven learning environment, allowing participants to share insights, refine their approaches, and track progress. Facility-specific reporting will be provided, ensuring providers can make data-driven decisions while staying informed on updates to Ohio Medicaid reimbursement and QIP changes.

Education hours are available with each session.

Schedule

Webinars will be held on the third Thursday of each month at 1:00 pm.

January 16: Insights and Strategies for 2025

This session will examine the Quality Incentive Payment framework for the fiscal year 2025 budget, analyze the outcomes and insights derived from QIP Collaboratives, and reflect on valuable lessons learned. Participants will learn how they will work together in groups based on their selected quality measure, applying evidence-based strategies, and working through each stage of the Performance Improvement Process (PIP) with guidance, tools, and support.

February 20: Data Collection and Analysis: Leveraging Frozen Quality Measures

This session will begin with a review of the newly available data for the previously frozen quality measures, providing participants with updated information and actionable insights. Participants will then learn how to integrate these data-driven approaches into their team dynamics to drive continuous improvement. We will emphasize the importance of fostering a culture of collaboration and accountability within healthcare teams. By applying the lessons learned from the QIP Collaborative group work, participants will gain strategies to create an environment of trust and mutual responsibility in their nursing home settings, ensuring accountability across all levels of care.

March 20: Implementing Evidence-Based Practices for Sustainable Improvement

This session will focus on the implementation of evidence-based practices as a key driver for achieving sustainable improvements in nursing home care. Participants will explore proven interventions and strategies that align with their facility's quality measure goals. By learning how to effectively integrate these practices into daily operations, leaders will be equipped to ensure long-term success and continuous improvement. The session will also emphasize how to monitor and adjust these practices to ensure they remain relevant and impactful over time.

April 17: Collaborative Problem-Solving in Performance Improvement Process Implementation 

This session will explore how leadership can facilitate collaborative problem-solving as teams work through challenges during the PIP implementation for their selected quality measure. Participants will learn strategies for identifying and addressing barriers to progress, encouraging open communication, and promoting teamwork. Leadership will play a key role in fostering a problem-solving mindset while keeping the focus on the facility’s PIP goals. Participants will leave with actionable strategies to keep their teams aligned, engaged, and committed to overcoming obstacles throughout the PIP process.

May 15:  Sustaining Momentum: Leadership Strategies for Continuous Improvements 

This session will focus on leadership strategies for sustaining momentum in the PIP process and ensuring continuous improvement, even after initial successes. Participants will learn how to lead teams through the ongoing PIP cycle for their selected quality measure, ensuring long-term success and sustained engagement. Leadership will play a crucial role in reinforcing accountability, celebrating progress, and ensuring that improvements remain a priority across the organization. Participants will leave with a plan for how to maintain leadership support and collaboration, ensuring continuous quality improvements in their facility’s operations.

June 19: Monitoring Progress and Refining Strategies

In this session, participants will explore how to establish continuous monitoring systems and feedback loops, evaluate the effectiveness of implemented changes, and refine action plans based on progress data. Leadership will focus on creating a supportive environment for feedback, reinforcing positive changes, and addressing barriers to progress. Workforce culture practices will emphasize recognizing and celebrating incremental successes to maintain team morale and momentum

Registration Instructions

This is a packaged webinar series for organizations. With the purchase of this package, each organization site is entitled to an unlimited number of participants for this series.

The series price is $1800 (LeadingAge Ohio member) and $5000 (non member). The price automatically reflects membership status upon checkout. Please contact Molly Homan at mhoman@leadingageohio.org if there is a discrepancy.

Instructions:

1. One representative per site registers for the webinar series package. A discount code for the site will be emailed to the representative in the confirmation email.
2. The representative shares the registration information found in the confirmation email, including discount code, to others at their site who wish to:
   1. View the webinars individually/in a non-congregate setting and/or
   2. Obtain education credit.

Each person wishing to view the webinar individually and/or obtain education credit must register for the webinar. The site's discount/coupon code will bring the cart to $0 at checkout.

Substitution and Cancellation Policy

Substitutions, in writing, are welcome at no additional cost. Cancellations received by two calendar weeks prior to event date will be fully refunded. Cancellations received between 7 and 13 days prior to the event date will be refunded minus a $40 processing fee. No refunds will be issued 6 or fewer days prior to the event date.

Learners have 10 days from each live webinar date to complete the course.

April 16, 2025 | In-Person | LeadingAge Ohio Office, 2233 North Bank Drive, Columbus, Ohio 43220

Attendees will review hospice management principles for new hospice managers or hospice managers who want to get an update on the latest technical and regulatory topics.  Attendees will be able to describe day to day management issues and practical resolutions while focusing on core components for managing a home-based hospice program.

Who should attend? Managers, Supervisors, Financial and Billing Staff

Fee includes all workshop materials, light continental breakfast, lunch, and contact/clock hours.

Substitution and Cancellation Policy: Substitutions, in writing, are welcome at no additional cost. Cancellations received by two calendar weeks prior to event date will be fully refunded. Cancellations received between 7 and 13 days prior to the event date will be refunded minus a $40 processing fee. No refunds will be issued 6 or fewer days prior to the event date.

Participants have 10 days from date of events to complete course, including obtaining education certificate.

Thursday, April 10, 2025 | Member Pricing: $40 | Non-Member Pricing: $80

Join Palmetto GBA representatives for this workshop designed to equip home health providers with the tools they need to be successful with Medicare billing, coverage and documentation requirements.

Topics to be covered include:

• Improper Payments
  • Insufficient Documentation
    • Face-to-Face
    • SBAR Communication
  • Medical Necessity
    • Home Bound
    • Nursing Medical Necessity
    • Therapy Medical Necessity
• Case Studies/Patient Scenarios

• 2025 Final Rule Summary
  • Prospective Payment System (HH PPS) Rate Update
• Home Health Updates
  • Expanded Home Health Value-Based Purchasing (HHVBP) Model Overview
  • Revisions to Home Health Edit Matching Claims to Notices of Admission
  • Allowing Home Health Telehealth Services During an Inpatient Stay
  • Joining a Medicare Health Plan
• Palmetto GBA's eServices Portal
  • eServices’ Newest Self-Service Tools and Updates 
• Home Health Review Choice Demonstration (RCD)
• Provider Enrollment Updates
• CERT Overview
• Educational Resources for Providers

Continuing Education Statement

3.0 clock hours will be awarded upon successful completion. 

3.6 CPE hours will be awarded upon successful completion. 

Criteria for successful completion: Attendance at entire event and submission of completed evaluation form. 

LeadingAge Ohio is an approved provider by the Board of Executives of Long Term

Services and Supports. Core of knowledge subject areas: Care, Services and

Support; Operations; Environment and Quality. 

As stated in the Ohio Administrative Code Rule 4723-14-05, education that has been approved by a board or an agency that regulates a health care profession in Ohio or another jurisdiction is an acceptable option to meet nursing continuing education requirements. 

LeadingAge Ohio is an approved CPE Sponsor from the Accountancy Board of Ohio, CPE.379, expiration date: 5.31.25.

April 9, 2025 Live Webinar

Discover how nursing homes are being cited with their annual surveys. The Long-Term Care Survey Process and regulatory language will be reviewed. Each month will delve into a specific survey topic. Common citation examples will be given with interactive discussion from members sharing their survey experiences, best practices, and lessons learned. Obtain useful tips and tactics for the monthly highlighted topic. Resources and other reference material will be shared.

The Long-Term Care Survey Process is undergoing significant updates to enhance oversight of staffing compliance across all departments, including nursing, activities, and dietary services. Surveyors are now required to assess staffing sufficiency whenever concerns arise related to quality of care, quality of life, actual harm, or immediate jeopardy. Additionally, new guidance incorporates the PBJ Staffing Data Report as a key investigative tool to identify potential noncompliance. This session will provide an in-depth review of the updated surveyor guidance, investigative procedures, and key triggers for staffing-related citations. Participants will gain insight into how surveyors use PBJ data to assess compliance and learn strategies to proactively address staffing challenges before they become survey deficiencies.

Continuing Education 

1.0 clock hour will be awarded upon successful completion.   

Criteria for successful completion: Attendance at entire event and submission of completed evaluation form. 

LeadingAge Ohio is an approved provider by the Board of Executives of Long Term Services and Supports. Core of knowledge subject areas: Care, Services and Support; Operations; Environment and Quality.  

As stated in the Ohio Administrative Code Rule 4723-14-05, education that has been approved by a board or an agency that regulates a health care profession in Ohio or another jurisdiction is an acceptable option to meet nursing continuing education requirements.

Learner has 10 days from live webinar date to complete course, including obtaining education certificate.